The seamless integration of theory with best practice to create continuous process improvement, designed to optimize performance and align business operations with business goals

Process Mapping & Development
Leading stakeholders to reach the desired goals within the timeframe agreed on, with the budget provided, working on internal & external projects such as leakage & transfers rate reduction, NPS increase & attrition Control
Change Management
Design and implementation of process modifications such as system changes & policy modifications to shift processes to a desired future state
Six Sigma Training
Acute Business relies on Six Sigma as the common methodology of BPI. Acute Business BPI team is equipped with the material and the capabilities such as Train The Trainer ‘TTT’ certifications to deliver the Red Belt & the Green Belt Six Sigma
End to End Process Improvement
Utilize all available techniques & tools as necessary to drive process improvement and ensure a comprehensive delivery through designing, re-designing, and creating processes for internal & external functions / accounts
Pit Stop Delivery
Direct insights from the front liners to pilot, analyze & monitor KPIs to spot process deficiencies in both proactive & reactive modes allowing immediate resolutions and resulting in leveraged process
Voice of The Customer
Capture customers’ requirements & feedback to provide them with best-in-class quality and to translate their requirements into a useful springboard for product innovation

Our business performance measurement & control consultation services include more than just providing knowledge, it guarantees outcomes.


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